hhhbd Terms and Conditions

2.1 Age Requirement and Identity Verification

• The applicant must be at least 21 years of age. For those aged 21 and above only.
• All information provided at the time of registration must be true, complete and up to date.
• hhhbd may request identity verification documents (national ID, passport or similar) at any time. Failure to provide them within the specified period may result in the account being temporarily or permanently suspended.
• A person may open only one account. Creating multiple accounts is strictly prohibited.

2.2 Account Security

• It is your sole responsibility to keep your account password and login details confidential.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• Transferring, sharing or selling your account to another person is prohibited.
• hhhbd bears no responsibility for any loss resulting from the use of another person's account.

3.1 Deposit Terms

• Only deposit using a payment method registered in your own name.
• Deposits through third parties are not accepted and may result in account termination.
• The deposited amount should not come from any illegal or suspicious source.

3.2 Withdrawal Terms

• Identity verification must be completed before submitting a withdrawal request.
• Funds related to a bonus cannot be withdrawn until the associated wagering requirements are met.
• hhhbd reserves the right to verify any withdrawal request when necessary, which may cause some delay in withdrawal processing.
• Withdrawals can only be made through the same method used for the deposit (where applicable).

4.1 Welcome Bonus

• New users will receive a 200% bonus on their first deposit, up to a maximum of ৳8,000.
• To withdraw this bonus, you must place bets equal to 15 times the bonus amount (15x wagering).
• The welcome bonus applies only once per account.
• If the wagering requirement is not met within the specified time after accepting the bonus, the bonus may be cancelled.

4.2 General Bonus Policy

• Each promotion has its own specific terms, which are stated on the relevant promotion page.
• Bonus funds cannot be withdrawn directly — conversion to cash is only possible after the wagering requirements are met.
• Multiple bonuses cannot be combined at the same time unless specifically stated.
• hhhbd reserves the right to modify, suspend or cancel any promotional offer at any time.
• If bonus abuse or fraud is suspected, hhhbd reserves the right to cancel the relevant bonus and investigate the account.

5.1 List of Prohibited Activities

• Operating multiple accounts for the purpose of bonus abuse.
• Playing games or attempting to influence outcomes through fraudulent or illegal means.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to hack, reverse-engineer or improperly modify the platform's software or systems.
• Harassing or deceiving other users.
• Commercial use or resale of the platform without written consent from hhhbd.

5.2 Consequences of Violations

If any of the above provisions are violated, hhhbd reserves the right to take the following actions:

• Immediately suspend or permanently terminate the account.
• Forfeit funds related to suspicious transactions or bonuses.
• Notify the relevant authorities in accordance with applicable law.

6.1 General Betting Provisions

• A bet once confirmed cannot be cancelled or changed.
• If any bet remains incomplete due to a technical error, hhhbd follows a policy of refunding the relevant amount.
• Game results are controlled by third-party software providers; hhhbd uses certified random number generators to ensure fair play.

6.2 Sports Betting

• Special rules for the relevant section apply when placing bets on cricket (BPL, IPL, T20 World Cup), football (FIFA) and other sporting events.
• If a match or event is cancelled, the bet amount is generally refunded, unless the outcome of the bet has already been determined.
• Live betting offers are available for a limited time and are subject to specific conditions.

7.1 Data Collection and Use

• Your information will be used only for service improvement, identity verification and fulfilling legal obligations.
• Personal information will not be sold to third parties without your permission.
• All data is kept secure using SSL encryption technology.

8.1 Service Availability

• hhhbd makes every effort to ensure continuity of service, but temporary interruptions may occur due to technical issues or maintenance.
• hhhbd will not be held liable for any financial loss caused by such temporary interruptions, however the relevant bet amount will be refunded where applicable.

8.2 Betting Outcomes

• There is always a risk of financial loss in betting and gaming. hhhbd never guarantees a specific win.
• The user is solely responsible for any financial loss arising from their own decisions.

8.3 Third-Party Software

Games available on hhhbd run on software from providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming and others. hhhbd bears limited responsibility for any matters related to these third-party products or services.

9.1 Protection Tools

• Users can set deposit limits on their own account if they wish.
• A temporary break (cool-off period) or self-exclusion option is available if needed.
• Support can be requested at any time through 24/7 Bangla live chat.

10.1 Provisions for Changes to Terms

• hhhbd reserves the right to change these terms at any time.
• In the case of significant changes, users will be notified via email or through the platform.
• Continuing to use the platform after updated terms are published will be considered acceptance of the new terms.

10.2 Account Termination

• Users can request account closure at any time via live chat or email.
• Any pending withdrawals will be processed before the account is closed.
• In case of a terms violation, hhhbd may terminate the account without prior notice.

11.1 How to Submit a Complaint

• If you have a dispute or complaint, first contact us via 24/7 live chat or email us at [email protected].
• We will attempt to resolve the matter within a reasonable time from the date the complaint is submitted.
• If a user is not satisfied with hhhbd's decision, they may seek applicable legal remedies.